Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials
• Payment information (processed securely through Stripe)
• Communication preferences

Usage Information

We collect information about how you use PriceVue:

• Images uploaded for pricing analysis
• Search queries and pricing requests
• Service usage patterns and preferences
• Device information and IP address

2. How We Use Your Information

We use collected information to:

• Provide accurate pricing analysis and recommendations
• Maintain and improve our pricing services
• Process payments and manage subscriptions
• Send important service updates and support communications
• Enhance user experience and platform functionality
• Comply with legal obligations and prevent fraud

3. eBay Marketplace Data Usage

Purpose and Scope

To provide accurate resale pricing, we query eBay's Marketplace Insights API for historical sold-item data using keywords or item identifiers. This data is used to:

• Compute average, minimum, and maximum selling prices
• Assign confidence scores for price reliability
• Enhance our pricing recommendations with real-world sales data

Data Handling Compliance

Our marketplace data usage strictly complies with eBay's licensing requirements:

• Query-Based Only: We request only relevant sales data per specific user query—no bulk downloads
• Limited Caching: Marketplace data is cached for no longer than 48 hours, then automatically purged
• Pricing Analysis Only: eBay API data is used solely for providing pricing recommendations to users
• Attribution & Promotion: All pricing outputs attribute sales data to eBay and encourage users to list or buy on eBay's platform

Third-Party Services

We work with trusted third-party services to provide our platform:

• eBay API: For marketplace pricing data (under strict compliance)
• OpenAI: For AI-powered image analysis
• Stripe: For secure payment processing
• Cloud Infrastructure: For hosting and data storage

Data Protection

We do not sell, rent, or trade your personal information. We only share data:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and prevent fraud
• With service providers under strict confidentiality agreements

4. Data Security

We implement industry-standard security measures:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Secure payment processing through PCI-compliant providers

5. Data Retention and Privacy Protection

Uploaded Images

Images uploaded for pricing analysis:

• Are processed temporarily to provide pricing recommendations
• Are automatically deleted after processing is complete
• Are not stored on our servers beyond the analysis session
• May be saved to your account history only if you explicitly choose to save results

Marketplace Data Retention

eBay marketplace data retrieved for your pricing requests:

• Is cached for maximum 48 hours to improve response times
• Is automatically purged after 48 hours without exception
• Is never stored permanently or used for bulk data collection
• Is only accessed on a per-query basis for your specific requests

User Information

We are committed to minimal data retention:

• We do not store or keep your personal marketplace activity data
• Only essential account information is retained (email, subscription status)
• Pricing analysis results may be saved to your account history if you choose to save them
• No individual user data is retained beyond what's necessary for service delivery

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications
• Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage patterns
• Improve user experience

You can control cookie settings through your browser preferences.

8. Children's Privacy

PriceVue is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through:

• Email notifications
• Platform announcements
• Updates to this page

11. Contact Information

For privacy-related questions or concerns, contact us at:

12. Legal and Platform Compliance

This privacy policy complies with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Children's Online Privacy Protection Act (COPPA)
• eBay Developer Program Policies and Data Usage License
• Other applicable privacy and data protection laws

eBay Partnership

PriceVue operates in compliance with eBay's developer program:

• All marketplace pricing data is sourced from eBay's official APIs
• We attribute all pricing data to eBay and encourage users to engage with eBay's platform
• Our service helps users make informed decisions for listing items on eBay
• We do not compete with eBay's services but rather enhance the eBay ecosystem